FAQ: Frequently Asked Questions
Where can I find a list of courses the Union has?
We have a full list of current courses available on our Membership page. You can also access our Course Evaluation Form there.
How can I contact one of your members?
You will need to Sign in then select the Our Union > Our Union Documents. Select Membership Lists in the Filter. Only members have access to this page. Anyone else can email or call in a message to be passed on to the member through our office.
What qualifications do I need to become a member?
You need to already be an established permit or sister status of Local 212. After you have satisfied the requirement of 60days/480hours you can apply for membership.
Who can I contact about my pay cheque amount or when I get paid?
firstname.lastname@example.org or refer to the online calendar
Who can I contact about my Health plan?
email@example.com or Great-West Life 1-855-729-1839
Who can I contact about my RSP plan?
firstname.lastname@example.org or Great-West Life 1-800-724-3402
Who can I contact about a contract question?
Who can I contact about my crew availability and status?
You can update your status and availability with the Union by submitting updated information via our online form under My Availability in the Secure area.
I’m a member of another IA Local. How can I work in your jurisdiction?
Apply for Sister Status
Who can I contact about an injury I received while at work?
On duty shop steward or email@example.com
How can I add or change department listings?
Please use the Department Activity form
How would I go about getting access online to my RSP Plan?
Please contact Great-West Life /Group Retirement Services to find out how you can go about getting a password issued for their website. Please call 1-800-724-3402. Quote our policy number 62724 and Division number 212. Click the Link button below to Sign in and find out your account number or use your last name to reference your account.
How would I go about getting access online to my H&W Plan?
Please contact Great-West Life/GroupNet at 1-855-729-1839 this is a dedicated call centre for IATSE Members. Quote our Policy number 164610 and your Member ID number. If you are not sure of your ID number, please click on the Link below and Sign in to obtain that information.
What is the website address to log on to my Great-West/Group Retirement Services RSP Account?
For access to your RSP Account(s) with GRS please click the link below.
What is the website address to log on to my Great-West/GroupNet H&W Account?
For access to your H&W Account(s) with GroupNet please click the link below.
Where can I find the maps to the Motion Picture Sets?
This information is provided to our members as a service of the union and should not be disclosed to non-members. Please click the following link and enter your login information to access the maps for Film Locations.
How can I work on film/TV crews?
Most of our departments require previous experience and education. Our department specific requirements will show you exactly what each department is looking for.
What do I need the Set Etiquette and Protocol course for?
All our film departments require this as part of the application process. We will either need a copy of the card of proof of registration in the next course.
I don’t have a contract with you but I need Motion Picture\TV crew. Can I hire some?
Please contact our Film BA for Film crew at 403-250-2199 Ext. 250 or email firstname.lastname@example.org
What tools do I need to bring to work?
Film departments tool details link below
How can I register for the Set Etiquette and Protocol course?
Registration is through Mount Royal University - Continuing Education
I am now a Permit with the Union. What happens now?
Welcome to the Union! Click the following link for additional information regarding the Union's policies and procedures.
Where can I find information regarding working with your Union?
We have a detailed area specifically for Producers. To get setup with access please contact the Union. If you already have access, click the Link below.
Where can I find the maps to the Stage venues?
This information is on the Stage page of our site.
How can I work on stage crews?
Please complete the Stage Application form along with the start pack and you will be added to the list.
I don’t have a contract with you but I need Stage crew. Can I hire some?
Please contact our Stage BA for Stage crew at 403-212-0383 or email email@example.com
What tools do I need to bring to work?
Stage departments tool details link below
How do I get to the venue entrance?
When you are contacted to go to work on your first call the Stage Call Steward will advise what is required.
How can I pay my Union Dues?
We have many ways to pay your dues. We now accept email money transfers along with any major credit card, debit card, cheque, cash and on our website in the Member Area.
Where is the IA office located?
Our full address as well as all contact numbers and a map are on our Contact page.
What are the IA office hours?
Our hours of operation and any notices affecting our operating hours are posted on our Contact page.